Niamh O’Shea

Luxury Hotel Operations Specialist

Niamh O’Shea is a hospitality consultant with over 25 years experience.

Niamh has worked across many spectrums of the hospitality industry including general manager of the luxury Killarney Park Hotel for 18 years and more recently as a destination practitioner for Failte Ireland and Killarney tourism.

Skilled at project management, operational efficiencies and customer experience delivery, Niamh also has a strong track record in financial management and commercially solid decision making.  Niamh now enjoys providing coaching and training for tourism SME’s and organisations and assisting businesses to make the most of their potential by drawing on her experience, knowledge and creativity.

Niamh has always been passionate about business networks and collaboration and during her career has served as Chairperson on several executives and boards such as Killarney Training Network, Kerry Convention Bureau and Kerry Irish Hotel Federation.

Key areas of expertise

  • Luxury Hotel Operations
  • Five Star Customer Experience
  • Leadership of Local Tourism Networks